Anthiago - Privacy Policy

Effective Date: March 14, 2025

INTRODUCTION

This Privacy Policy explains how Anthiago, LLC (“Anthiago”, “Company”, “we”, “us”, or “our”) collects, uses, shares, and processes your personal information when you use our digital tools and services (“Services”), as well as when you visit our website or interact with us.

By using our Services or interacting with us, you accept this Privacy Policy. We recommend that you read this document carefully and verify that you fully understand it.

1. DEFINITIONS

For the purposes of this Privacy Policy:

“Account” refers to the unique account created for you to access our Services. “Device” refers to any device that can access the Services, such as a computer, mobile phone, or tablet. “Personal Data” means any information relating to an identified or identifiable person. “Services” refers to all tools and services provided by Anthiago through our website. “Content” means any file, data, or information that you provide to us to be processed through our Services. “You” refers to the individual accessing or using the Services.

2. TYPES OF DATA WE COLLECT

2.1 Information you provide us

Account information: When you create an account, we collect your name, email address, password, and other contact information. Payment information: When you subscribe to our paid services, we collect billing information. Payment details are processed by our secure payment service providers. Content: To provide our Services, we collect and process the files and data you send for processing through our various tools and the resulting output. Communications: We keep the content of communications you have with us, such as emails or support messages.

2.2 Information automatically collected

Usage information: We collect data about how you interact with our Services, including the features you use, session time, and usage patterns. Device information: We collect information about the device you use to access our Services, including device type, operating system, browser, IP address, and settings. Location information: We may collect approximate information about your location through your IP address.

2.3 Cookies and similar technologies

We use cookies and similar technologies to collect information about your browsing activity and distinguish you from other users. For more information about how we use cookies, please see our Cookie Policy at https://anthiago.com/cookie-policy.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

To create and manage your account in our Services.
To provide, maintain, and improve our digital tools and services.
To process your payments and manage your subscription.
To communicate with you about Service updates, changes to this Policy, or important information related to your account.
To respond to your inquiries and provide customer support.
To improve and personalize your experience with our Services.
To analyze and improve our Services through research and development.
To ensure the security of our Services and prevent fraudulent activities.
To comply with legal obligations and resolve disputes.

We may share your personal information in the following circumstances:

With service providers: We share information with third parties that help us provide our Services, such as cloud hosting services, payment processors, and analytics services.
With your consent: We may share your information when you give us your explicit consent to do so.
For legal reasons: We may disclose your information to comply with the law, applicable regulations, legal processes, or governmental requests.
Business transactions: If Anthiago is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. SECURITY OF YOUR PERSONAL DATA

We implement technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

5.1 Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it. The notification will include:

The nature of the personal data breach
The name and contact details of our Data Protection Officer or other contact person
The likely consequences of the breach
The measures taken or proposed to address the breach, including measures to mitigate possible adverse effects

6. YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Depending on your location, you may have the following rights regarding your personal data:

Right to access your personal data.
Right to correct or update your personal data.
Right to delete your personal data.
Right to restrict the processing of your personal data.
Right to object to the processing of your personal data.
Right to data portability.
Right to withdraw your consent at any time.

To exercise these rights, please contact us through [email protected].

7. DATA RETENTION

We retain your personal data only for as long as necessary for the purposes set forth in this Privacy Policy or as required by applicable law. Specifically:

Account information: We retain this data for as long as you maintain an active account with us and for 24 months after account closure or last activity.
Content data: Files and data processed through our Services are retained for 90 days after processing unless you explicitly save them to your account, in which case they are retained until you delete them or close your account.
Payment information: We do not store your payment details (credit card numbers, bank information, etc.) - these are processed and secured by our payment processor, Stripe. We only retain transaction records and billing information for 7 years to comply with tax and accounting regulations.
Communications: Support requests and communications are retained for 24 months from the date of last communication.
Usage logs and analytics data: These are retained in identifiable form for 12 months, after which they are anonymized for statistical purposes.

You can request deletion of your data at any time by contacting [email protected].

8. INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries other than your country of residence, including the United States, Canada, and countries in the European Union. When we transfer your data across borders, we implement appropriate safeguards including:

Standard Contractual Clauses approved by the European Commission
Data Processing Agreements with all third-party service providers
Implementation of appropriate technical and organizational security measures

For EU users, we ensure that any international transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information about our specific data transfer mechanisms, please contact us at [email protected].

9. CHILDREN’S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. This is consistent with our Terms of Service which requires users to be at least 18 years old to access or use our Services.

10. NOTICE FOR CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect about you.
The right to request the deletion of your personal information.
The right to correct inaccurate personal information.
The right to opt-out of the sale or sharing of your personal information.
The right to limit the use and disclosure of sensitive personal information.
The right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us through [email protected].

11. NOTICE FOR EU USERS

If you are located in the European Union, in addition to the rights mentioned above, you may have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

11.1 Legal Basis for Processing

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Contractual necessity: When processing is necessary to perform the contract you have with us
Legitimate interests: When processing is necessary for our legitimate interests or those of a third party
Legal obligation: When processing is necessary to comply with a legal obligation
Consent: When you have given us consent to process your personal data for specific purposes

11.2 Automated Decision-Making and Profiling

We may use automated decision-making and profiling techniques in the following circumstances:

To analyze usage patterns and improve our Services
To detect and prevent fraud or security issues
To personalize your experience with our Services

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or significantly affects you. If you wish to object to automated decision-making, please contact our Data Protection Officer at [email protected].

11.3 Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing questions relating to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO at [email protected].

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective date” at the beginning of this Policy. For material changes, we will also make reasonable efforts to provide you with additional notice, such as via email or through the Services.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.

13. CONTACT US

If you have questions about this Privacy Policy, please contact us through:

Email: [email protected]

By using our Services, you acknowledge that you have read and understood this Privacy Policy.